@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600&display=swap";*{margin:0;padding:0;box-sizing:border-box}:root{--bg-primary: #f0f2f5;--bg-secondary: #ffffff;--bg-hover: #e9edef;--bg-active: #d9dbdf;--border: #d1d7db;--text-primary: #111b21;--text-secondary: #667781;--accent: #00a884;--accent-hover: #06cf9c;--bubble-in: #ffffff;--bubble-out: #d9fdd3;--danger: #ea4335}[data-theme=dark]{--bg-primary: #0b141a;--bg-secondary: #111b21;--bg-hover: #1f2c33;--bg-active: #2a3942;--border: #24333b;--text-primary: #e9edef;--text-secondary: #8696a0;--accent: #00a884;--accent-hover: #06cf9c;--bubble-in: #1f2c33;--bubble-out: #005c4b;--danger: #ea4335}html,body,#root{min-height:100%;background:var(--bg-primary);color:var(--text-primary);font-family:Inter,system-ui,-apple-system,sans-serif;font-size:14px}.app-layout{display:flex;height:100vh}.sidebar{width:380px;border-right:1px solid var(--border);display:flex;flex-direction:column;background:var(--bg-secondary)}.sidebar-header{padding:16px;border-bottom:1px solid var(--border)}.sidebar-header h1{font-size:18px;font-weight:600;letter-spacing:-.3px}.sidebar-header p{font-size:12px;color:var(--text-secondary);margin-top:2px}:root{--ob-bg: #f8fafc;--ob-card-bg: #ffffff;--ob-border: #e2e8f0;--ob-text-primary: #0f172a;--ob-text-secondary: #475569;--ob-accent: #00a884;--ob-accent-hover: #008f72;--ob-input-bg: #f1f5f9;--ob-shadow: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 10px 10px -5px rgba(0, 0, 0, .04);--ob-label: #00a884}[data-theme=dark]{--ob-bg: #0b141a;--ob-card-bg: #111b21;--ob-border: rgba(134, 150, 160, .15);--ob-text-primary: #e9edef;--ob-text-secondary: #8696a1;--ob-accent: #00a884;--ob-accent-hover: #008f72;--ob-input-bg: #2a3942;--ob-shadow: 0 12px 48px rgba(0, 0, 0, .5);--ob-label: #00a884}.search-box{padding:8px 12px}.search-box input{width:100%;padding:10px 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8px;border-radius:10px;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.5px}.badge-open{background:var(--accent);color:#fff}.badge-closed{background:#3a3a3a;color:#999}.chat-area{flex:1;display:flex;flex-direction:column;background:var(--bg-primary);overflow:hidden}.chat-header{height:85px;padding:0 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;background:var(--bg-secondary);flex-shrink:0}.icon-btn{background:none;border:none;cursor:pointer;font-size:1.1em;opacity:.6;transition:opacity .2s}.icon-btn:hover{opacity:1}.chat-header .info h2{font-size:15px;font-weight:500}.chat-header .info p{font-size:12px;color:var(--text-secondary);margin-top:2px}.chat-messages{flex:1;overflow-y:auto;padding:25px;display:flex;flex-direction:column;gap:12px;background-color:var(--bg-primary);background-image:radial-gradient(var(--border) .5px,transparent .5px);background-size:20px 20px;position:relative}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-thumb{background:var(--border);border-radius:6px}::-webkit-scrollbar-track{background:transparent}.bubble-row{display:flex;animation:fadeIn .25s ease-out}.bubble-row.in{justify-content:flex-start}.bubble-row.out{justify-content:flex-end}.bubble{max-width:80%;padding:12px 16px;border-radius:16px;position:relative;line-height:1.6;box-shadow:0 2px 5px #0000001a;transition:transform .2s ease;font-size:.95rem}.bubble:hover{transform:translateY(-1px);box-shadow:0 4px 10px #00000026}.bubble-row.in .bubble{background:var(--bubble-in);color:var(--text-primary);border-bottom-left-radius:4px;border:1px solid var(--border)}.bubble-row.out .bubble{background:var(--bubble-out);color:var(--text-primary);border-bottom-right-radius:4px;box-shadow:0 2px 4px #0000001a}[data-theme=dark] .bubble-row.out 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.15s;display:flex;align-items:center;justify-content:center}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover{background:var(--accent-hover)}.btn-ghost{background:transparent;color:var(--text-secondary);border:1px solid var(--border)}.btn-ghost:hover{background:var(--bg-hover);color:var(--text-primary)}.login-container{display:flex;align-items:center;justify-content:center;height:100vh;background:var(--bg-primary)}.login-card{background:var(--bg-secondary);border:1px solid var(--border);border-radius:16px;padding:40px;width:400px;box-shadow:0 8px 32px #0006}.login-card h1{font-size:24px;font-weight:600;margin-bottom:6px}.login-card p{font-size:13px;color:var(--text-secondary);margin-bottom:28px}.login-card .field{margin-bottom:16px}.login-card label{display:block;font-size:12px;color:var(--text-secondary);margin-bottom:6px;font-weight:500}.login-card input{width:100%;padding:12px 14px;border-radius:10px;border:1px solid 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.chat-area{display:none!important}.app-layout.not-chat .conversation-list-panel{display:none!important}.app-layout.not-chat .chat-area{display:flex!important;flex-direction:column!important;width:100%!important;overflow-x:hidden!important}.mobile-back-btn{display:flex!important;align-items:center;justify-content:center;background:none;border:none;color:var(--text-primary);cursor:pointer;padding:8px;margin-right:4px;min-width:44px;min-height:44px;-webkit-tap-highlight-color:transparent}.chat-header{height:auto!important;min-height:56px;padding:8px 12px!important;gap:6px;flex-wrap:nowrap!important;padding-top:calc(8px + env(safe-area-inset-top,0px))!important}.chat-header .info{min-width:0;flex:1}.chat-header .info .title{font-size:.95rem!important}.chat-header .info .subtitle{font-size:.75rem!important}.chat-header .actions{flex-shrink:0;overflow-x:auto;gap:4px!important;max-width:50%}.chat-messages{padding:12px 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14px!important;flex-direction:column!important;align-items:stretch!important;gap:14px!important;border-radius:16px!important}.profile-save-btn{width:100%!important;justify-content:center!important;height:48px!important}.login-card{width:calc(100vw - 32px)!important;max-width:400px;padding:28px 20px!important;border-radius:12px!important}.ticket-item-row{flex-wrap:wrap;gap:8px!important}.ticket-item-row>div:nth-child(3),.ticket-item-row>div:nth-child(4){min-width:auto!important;text-align:left!important}.toast{bottom:calc(70px + env(safe-area-inset-bottom,0px))!important}button,a,[role=button]{min-height:36px}.chat-area{transition:transform .25s ease}.chat-area.swiping{transition:none}.page-header{flex-direction:column!important;align-items:flex-start!important;gap:12px!important;padding:12px!important}.page-header-actions{width:100%;flex-wrap:wrap;gap:8px!important}.app-layout.not-chat .chat-area>div{padding-bottom:calc(70px + 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var(--border);background:var(--bg-secondary);color:var(--text-primary);font-size:.85rem;transition:all .2s ease}.users-search-input:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px #00a88426}.users-search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--text-secondary);pointer-events:none}.users-search-clear{position:absolute;right:10px;top:50%;transform:translateY(-50%);background:none;border:none;color:var(--text-secondary);cursor:pointer;padding:4px;display:flex;align-items:center;justify-content:center}.users-desktop-table{display:block;background:var(--bg-secondary);border-radius:20px;border:1px solid var(--border);overflow-x:auto;box-shadow:0 4px 20px #0000000d}.users-mobile-list{display:none}.user-mobile-card{background:var(--bg-secondary);border:1px solid var(--border);border-radius:16px;padding:16px;display:flex;flex-direction:column;gap:12px;box-shadow:0 2px 10px #0000000a}.user-mobile-card-top{display:flex;align-items:center;justify-content:space-between;gap:12px}.user-mobile-card-user{display:flex;align-items:center;gap:12px;min-width:0;flex:1}.user-mobile-card-avatar{width:44px;height:44px;border-radius:14px;background:var(--bg-primary);display:flex;align-items:center;justify-content:center;flex-shrink:0;border:1px solid var(--border);overflow:hidden}.user-mobile-card-details{min-width:0;flex:1}.user-mobile-card-name{font-weight:700;font-size:15px;color:var(--text-primary);margin-bottom:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-mobile-card-email{font-size:13px;color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-mobile-card-pills{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:4px 0}.user-mobile-card-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;padding-top:10px;border-top:1px solid var(--border)}.user-mobile-action-btn{padding:8px 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